Privacy Policy

Your privacy is important to us

Last Updated: November 5, 2025 | Effective Date: November 5, 2025

1. Introduction

Welcome to LBI Design ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lbidesignstudio.local and use our web design services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Important: By using our website and services, you consent to the data practices described in this policy.

1.1 Scope of This Policy

This Privacy Policy applies to information we collect:

  • On our website
  • In email, text, and other electronic messages between you and us
  • Through our web design and development services
  • When you interact with our advertising and applications on third-party websites

2. Information We Collect

We collect information about you in various ways when you use our website and services.

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Fill out contact forms
  • Request a quote or consultation
  • Subscribe to our newsletter
  • Create an account
  • Participate in surveys or promotions
  • Contact us directly

This information may include:

  • Name and surname
  • Email address
  • Phone number
  • Business/Company name
  • Job title
  • Billing address
  • Payment information (processed securely through third-party providers)
  • Project requirements and specifications
  • Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Screen resolution
  • Language preferences
  • Time zone
  • Referring website
  • Pages visited and time spent
  • Click-through rates
  • Date and time of visits

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Social media platforms (when you interact with our social media accounts)
  • Analytics providers (Google Analytics)
  • Advertising networks
  • Business partners
  • Public databases

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Service Delivery

  • Provide, operate, and maintain our website
  • Deliver web design and development services
  • Process transactions and send related information
  • Manage your account and provide customer support
  • Respond to your comments, questions, and requests
  • Send administrative information and updates

3.2 Marketing and Communication

  • Send promotional communications (with your consent)
  • Provide you with news and information about our services
  • Deliver targeted advertising
  • Conduct surveys and collect feedback

3.3 Business Operations

  • Improve and personalize your experience
  • Analyze website usage and optimize performance
  • Develop new features and services
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Enforce our terms and conditions

Legal Basis: We process your personal data based on legitimate interests, contract performance, legal obligations, or your consent.

4. Data Sharing and Disclosure

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Web hosting providers
  • Payment processors
  • Email service providers
  • Analytics providers
  • Customer support tools
  • Cloud storage services
  • Marketing automation platforms

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

  • Court orders or subpoenas
  • Government investigations
  • National security requirements
  • Law enforcement requests

4.4 Protection of Rights

We may disclose your information when we believe it is necessary to:

  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Enforce our terms and conditions
  • Protect the rights and safety of others

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

Note: We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

5.1 What Are Cookies?

Cookies are small data files placed on your device when you visit a website. They help the website remember information about your visit and improve your experience.

5.2 Types of Cookies We Use

5.3 Third-Party Cookies

We may use third-party services that set cookies, including:

  • Google Analytics - Website analytics
  • Facebook Pixel - Advertising and remarketing
  • LinkedIn Insight Tag - Professional targeting
  • Hotjar - User behavior analytics

5.4 Managing Cookies

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may impact your user experience and some features may not function properly.

Popular browser cookie settings:

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6.1 Security Measures

Our security measures include:

  • SSL/TLS encryption for data transmission
  • Secure data storage with encryption at rest
  • Regular security assessments and audits
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures
  • Regular software updates and patches
  • Firewall protection
  • Regular data backups

6.2 Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you within 72 hours in accordance with applicable laws, including GDPR requirements.

6.3 Your Responsibilities

You can help protect your information by:

  • Using strong, unique passwords
  • Not sharing your account credentials
  • Logging out of your account when finished
  • Notifying us of any unauthorized access
  • Keeping your contact information up to date

Important: While we strive to protect your information, no security system is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights and Choices

You have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to:

  • Request access to your personal information
  • Receive a copy of your data in a structured, machine-readable format
  • Transfer your data to another service provider

7.2 Correction and Deletion

You have the right to:

  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Request we stop processing your data

7.3 Marketing Communications

You can opt-out of marketing communications by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly
  • Updating your preferences in your account settings

7.4 Cookie Preferences

You can manage your cookie preferences through your browser settings or our cookie consent tool.

7.5 Do Not Track

Some browsers offer a "Do Not Track" feature. We currently do not respond to Do Not Track signals, but you can still manage cookies through your browser settings.

7.6 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.

8. GDPR Compliance

For residents of the European Economic Area (EEA), United Kingdom, and Switzerland:

GDPR Rights

Under the General Data Protection Regulation, you have additional rights including:

8.1 Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for specific purposes
  • Contract: Processing is necessary for contract performance
  • Legal Obligation: Processing is necessary for compliance with law
  • Legitimate Interests: Processing is necessary for our legitimate business interests
  • Vital Interests: Processing is necessary to protect someone's life

8.2 Data Protection Officer

For questions about our data protection practices, you can contact our Data Protection Officer at:

Email: dpo@lbidesign.studio

8.3 International Data Transfers

If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions
  • Privacy Shield certification (where applicable)

8.4 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing services you requested
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing agreements

Typical retention periods:

  • Customer data: 7 years after last interaction
  • Marketing data: 3 years or until consent withdrawn
  • Website analytics: 26 months
  • Financial records: 7 years (legal requirement)

8.5 Right to Lodge a Complaint

You have the right to lodge a complaint with your local supervisory authority if you believe we have violated your data protection rights.

9. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe we have collected information about your child without consent, please contact us immediately so we can delete the information.

Parents/Guardians: If you become aware that your child has provided us with personal information without your consent, please contact us at privacy@lbidesign.studio.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

10.1 Right to Know

You have the right to request information about:

  • Categories of personal information we collect
  • Sources of personal information
  • Business purposes for collecting information
  • Categories of third parties we share information with
  • Specific pieces of personal information we have about you

10.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

10.3 Right to Opt-Out

You have the right to opt-out of the sale of your personal information. Note: We do not sell personal information.

10.4 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

10.5 Shine the Light Law

California's "Shine the Light" law permits users to request information about disclosure of personal information to third parties for marketing purposes.

11. Third-Party Links and Services

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these third parties.

11.1 Social Media

We maintain presence on social media platforms including:

  • Facebook
  • LinkedIn
  • Twitter/X
  • Instagram
  • YouTube

Each platform has its own privacy policy that governs your information on their services.

11.2 Third-Party Tools

We may use third-party tools and services that have their own privacy policies:

  • Google Analytics
  • Google Ads
  • Facebook Pixel
  • Mailchimp
  • PayPal
  • Stripe

Recommendation: We encourage you to review the privacy policies of any third-party services you interact with through our website.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

12.1 Notification of Changes

We will notify you of any material changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Sending an email notification (for significant changes)
  • Posting a notice on our website
  • Requesting renewed consent where required

12.2 Review Recommendations

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

13. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Data Protection Contact

Company: Lunar Bubbles Innovations SRL
Operating As: LBI Design
Registration: J2025009924007/14.02.2025
Tax ID (CUI): 51277627
Privacy Email: privacy@lbidesign.studio
General Email: contact@lbidesign.studio
Legal Email: legal@lbidesign.studio
Data Protection Officer: dpo@lbidesign.studio
Address: Str. Constructorilor Nr. 24, Galați, Romania
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EET

Response Time

We aim to respond to all privacy-related inquiries within:

  • General inquiries: 48 hours
  • Data access requests: 30 days
  • GDPR requests: Within statutory timeframes

Thank you for trusting LBI Design with your personal information.

We are committed to protecting your privacy and providing transparency about our data practices.

Cookie Preferences

You can manage your cookie preferences at any time by clicking the cookie settings link in the footer of our website or by contacting us directly.